Need help?

You may have been looking forward to studying abroad for a long time, yet now you’re here it can feel like a struggle. Everything may feel unfamiliar, or you may feel that everyone else is settling in whilst you’re struggling. There’s no need to struggle alone, Equilibrio’s trained English-speaking counselors are ready to listen and help you find your feet, 24 hours a day, 7 days a week. Just call the HelpLine

Are you having problems with your roommates? Are arguments getting in the way? Or are you struggling with situations at home, or to do with your academic or personal life? Don’t suffer in silence! Call the Equilibrio Student HelpLine. Our trained counselors are ready to take your call 24 hours a day, 7 days a week

If you’ve been seriously hurt or feel at risk in any way, then you should call 112. The Europe-wide app 112whereareu can help the emergency services to locate you via your smartphone. It can be downloaded through the following links:

In an emergency, you should also alert your university or college by calling the emergency phone number given to you at orientation.

For confidential counseling support, you can speak to an English-speaking advisor 24/7 by calling the Equilibrio Student HelpLine.

You can call the Equilibrio Student HelpLine in confidence – our counselors do not share any of your details with your home school, study abroad provider, friends or family. The only exception to this is if we feel that you may be at serious risk of harm to yourself or someone else. In this instance we’ll try to talk it through with you first. Call us in confidence on the HelpLine.

tip sheets and semester relevant materials.