Program Providers - Why Equilibrio?
MondEquilibrio offers English speaking preventative and responsive support services to study abroad students and program providers throughout Europe.
We understand the emotional and psychological impact of the Study Abroad experience and ensure that American college students have access to independent and confidential assistance, support and advice.
Program Providers - Your Responsibilities
As the provider of study abroad programs on behalf of American colleges and universities, you understand the complexities of providing an experience that appropriately challenges students academically and personally. This includes so many more aspects than when students are in their home countries, given that you may not be in direct oversight of the program and it may be on offer in a non- English speaking country. From ensuring that students have comfortable accommodation to providing access to inspiring and stimulating student life and cultural opportunities to supporting them in their cultural adjustment and critically, to looking after their emotional/psychological health – essentially, you take overall responsibility for students learning and growth while they are abroad.
Equilibrio - Our Responsibilities
From the moment students land in their new country, the Equilibrio telephone Support Line offers confidential expert emotional, psychological and practical 24 hour seven day a week support to college students wherever they are and whatever the need. We also support you, the program providers, in managing difficult situations and critical incidents when they occur.
Benefits to Program Providers
Through MondoEquilibrio’s preventative and responsive services, we free up time for local staff to focus their attention on program administration, academics, student life, and the many other aspects involved in the Study Abroad experience for students. In our partnership, we help students meet the challenges that arise when in a different cultural environment. We can also connect students to a professional English-speaking counselor, psychotherapist or psychiatrist if they need support beyond the help line. Finally, in the event that a crisis occurs, we activate our team and put in motion our tested protocol to support students, staff and the integrity of your program.